Using Balance Scorecard to Measure Project Effectiveness


12103Week 10 Discussion – Using Balance Scorecard to Measure Project Effectiveness

You are a project manager for a large electronics retailer (for example, Best Buy) who will be implementing a new time-keeping system to track hourly and salaried employees’ time and attendance. You have been asked to develop a balanced scorecard that can be used to manage the effectiveness of this project.

Create a balanced scorecard for the financial, customer, business, and learning aspects of the project and insert it onto the discussion board. Explain how you will measure the effectiveness of the project.


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