ENTATIVE STEPS INTO THE SPACE OF ANOTHER

There are three (3) general goals for assignments including the ruminations: 1) to see how the concepts can be associated with individual academic and life experiences, 2) enhance written communication, and 3) enhance ability to critique or defend a model, theory, concept or idea.

Considering the article readings below, write a single page rumination that synthesizes the ideas of teaching and learning presented by the various authors.    I am expecting the application of APA writing guidelines including the use of proper spacing and margins for APA writing; the only exception I am making is that you should not include a title page for this assignment. 

Curriculum and Teaching Dialogue Volume 17, Numbers 1 & 2, 2015, pp. 11–25. Copyright © 2015 by Information Age Publishing All rights of reproduction in any form reserved. 11

CHAPTER 1

TENTATIVE STEPS INTO THE SPACE OF ANOTHER

Teacher Challenges of Crossing Cultures to Build Bridges with Students

Elaine Chan, Andrea Flanagan, Rita Hermann, and Nicole Barnes

ABSTRACT

Engaging students in curriculum is recognized as important to their academic growth and sense of belonging in school. Using a narrative inquiry approach, we conducted participant observations and interviews, and interacted in the classroom community to learn about complexities of building relationships with students of diverse social and cultural backgrounds to engage them in school curriculum. In the process, we learned about complexities of building a culturally-sensitive curriculum from the perspective of a fi rst-year teacher.

12 E. CHAN, A. FLANAGAN, R. HERMANN, AND N. BARNES

BEGINNINGS…

He wore a green zip-up hoodie, the fabric pilled, a blue Pepsi-Cola T-shirt, and navy-blue athletic shorts with fl ip fl ops to school every day. Even on days when the wind chill was negative twenty, he wore the same outfi t. When offered a winter coat and boots from the school’s top-secret closet for students in need, he refused. I watched his brown, curly hair grow longer each day. Finally, it curled into his eyes and annoyed him, so he cut the bangs himself.

My fi rst signifi cant interaction with James occurred on a day when I presented my 10th grade English class with a short story written by Sherman Alexie, a Native American writer who is often praised for his realistic, and at times startling, perspec- tives on reservation life. Having previously learned from a colleague that James was of Native descent, I hoped that he would enjoy the selected reading. I was wrong.

“Oh my God! Sherman Alexie? I hate him!” he declared in a booming voice.

Startled by his scathing critique, I replied, “James, why don’t you like Sherman Alexie? I fi gured you would appreciate his bold sarcasm and realism.”

He stood up, and yelled, “Because! He always writes about how Indians are lazy alcoholics, and that’s just not the case.”

We read the story, and many of my other students enjoyed it, but James couldn’t get past his distaste for what he perceived to be blatant lies written on the pages. It didn’t seem to matter to him that the short passages were snapshots of writing about life in their school and community that might resonate with adolescents in general, and not limited to individuals of Native American background. I planned on using this writing as a starting point for engaging the students in writing about their own lives in school and in the community.

After class ended, I sat at my desk for what felt like hours and tried to understand James’ response. I guess it made sense that James might feel inferior to a writer whose stories provide a critical window into and about his people. I was left wonder- ing how I would engage James if he hated the author I thought he might appreciate most.

Natalie, James’ English teacher, wrote the above passage about an encounter with James that did not unfold in the way she had anticipated. She has thought of this incident often since that day early in the fall as she was beginning her fi rst year as a tenth Grade English teacher at Midwest High School. Encounters in di- verse school communities often involve a “crossing of cultures” in order to begin to understand ways in which the experiences that teachers and students bring to school might contribute to shaping their experiences of school curriculum. Dif- ferences in perception about curriculum are sometimes revealed in the process of interacting with one another while participating in curriculum; nuances and differences may be highlighted when students and teachers come from different

Tentative Steps into the Space of Another 13

cultural or social backgrounds. The diffi culty of learning to walk in the shoes of another is a well known notion but what kinds of challenges might teachers en- counter as they attempt to learn about the experiences of their students of diverse backgrounds in order to engage them in the school curriculum?

As part of a research team consisting of three teacher educators and a fi rst year teacher, we set out to examine challenges teachers might encounter as they work to engage students of cultural and social backgrounds different from their own in the school curriculum. We explore complexities of moments of connection and confl ict when students and teachers from different social and cultural back- grounds meet in spaces of a diverse Midwestern high school as they engage in school curriculum. We focus in particular on complexities teachers may encounter as they draw upon their “personal practical knowledge” (Connelly & Clandinin, 1988) to inform their work with students.

REVIEW OF EXISTING LITERATURE

Communities across the United States are becoming increasingly diverse (US Census Bureau, 2007), and this diversity is refl ected in schools. This population calls attention to the importance of culturally relevant and culturally sensitive cur- riculum and pedagogy (Gay, 2010; Ladson-Billings, 2001; Nieto & Bode, 2012). Including the home cultures of students in the curriculum offers a resource, in that it represents a means of offsetting diffi culties associated with students experienc- ing curriculum as “confl icting stories to live by” (Chan, 2009) or as “ruptures” (Hamann & Zuniga, 2011) when expectations in their home and school are so vastly different. Valenzuela’s (1999) recognition of the “subtractive” nature of schooling for Hispanic students, when they perceived a need to abandon their home cultures in order to succeed in school, further highlights the tensions stu- dents of social and culturally diverse backgrounds may experience when they move from home to school each day. This body of research offers suggestions on how we might engage students of diverse backgrounds through initiatives that involve learning about students’ cultural backgrounds as part of the curriculum (Ada, 1988; Carlson, 1995; Chan, 2007; Cummins et al, 2005; Michie, 1999; Schlein & Chan, 2013; Schultz, 2008; Sleeter & Stillman, 2005).

Ladson-Billings (2001) outlined ways in which her preservice education stu- dents drew upon knowledge gained about their students through ongoing interac- tion with them about their lives in order to engage them in academic learning de- spite tensions outside their lives that threatened their ability to engage in school. Arguing that racism is the norm in American society, the notion of critical race theory offered a different starting point for interactions in schools consisting of diverse student populations (Ladson-Billings, 1998). Michie (1999) and Schultz (2008) documented ways in which learning about the challenges that students of diverse social and cultural backgrounds bring to a school informed their ability as

14 E. CHAN, A. FLANAGAN, R. HERMANN, AND N. BARNES

teachers to meet their students’ academic needs in the curriculum. Carger (1996) highlighted challenges that an immigrant Mexican family encountered as they attempted to advocate for their son with special education needs when they them- selves also struggled with literacy, while Chan and Ross (2009, 2014) offered a glimpse of ways in which parents’ psychological and fi nancial circumstances complicated students’ school learning. As we read about the students featured in these narrative research accounts, we began to better understand the complex intersection of home and community infl uences underlying students’ academic struggles in school, and ways in which teachers might engage their students in school by learning more about their students. This research highlighted not only the potential of engaging students through recognition of the importance of their diverse social and cultural backgrounds, also reinforced the power of relationship in engaging students in academic pursuits.

Within this body of literature addressing curriculum development for diverse student populations is a growing recognition of the importance of the role of re- lationship between teachers and students in engaging students in curriculum, and the potentially negative impact of a failure to acknowledge the importance of re- lationship in supporting school engagement. Valenzuela (1999/2009) documented the underlying miscommunication when some of the Hispanic students in her study expressed a need for their teachers to care about them before they could engage in school—“if the school doesn’t care about my learning, why should I care?” (Va- lenzuela, 1999, p. 3) exclaimed one student. Meanwhile, their teachers expressed a greater likelihood to commit to students’ academic and personal growth when they saw that they were engaged in academic pursuits. This discord revealed in Valen- zuela’s work further reinforced the critical role of relationship from the perspective of the students featured in this work in supporting student engagement in school.

High school and college drop out students interviewed in Cameron’s (2011) work even attributed their eventual leaving as connected to a lack of relation- ship with teachers who expressed care for them academically and socially. Val- des (1996) wrote about the importance of respect for underlying cultural beliefs that may be misinterpreted in a diverse school; misunderstanding about expecta- tions of teachers and parents contributed to North American teachers mistakenly assuming that the parents of their Hispanic students must not care about their children’s academic achievement since they do not actively participate in their children’s school communities.

These studies contribute to a growing body of research emphasizing the impor- tance of relationship in supporting students’ continued participation and engage- ment in school. Kim and Macintyre Latta (2009) go so far as to suggest the critical importance of seeking relations in school communities as a mode of interaction among teachers and students. If what we know about the importance of building relationships with students is as powerful a factor in contributing to their academic and social success in school as we believe it to be, then addressing the tensions asso- ciated with building relationships is essential. We are interested, in particular, in ex-

Tentative Steps into the Space of Another 15

amining challenges of coming to terms with differences in perspective that teachers may encounter when building relationships with their students of cultural and social backgrounds different from their own in order to engage them in school curriculum.

OBJECTIVES

We consider in this paper complexities revealed as a beginning teacher learns to draw upon her students as curricular resources. We examine nuances and com- plexities of building connections with students of diverse social and cultural backgrounds, and challenges of overcoming differences in perspective to engage students as resources in learning how to better support their school success. We focus on moments of connection to examine tensions, harmonies, and puzzles when teachers must confront differences, overcome preconceptions, and accept the need to shift their thinking about their students.

THEORETICAL FRAMEWORK

We ground this work in Dewey’s (1938) theory of the interconnectedness between education and experience, and explore the intersection of teacher and student ex- periences when a teacher works to implement the tenth grade English curricu- lum for her students of diverse social and cultural backgrounds. We acknowledge Schwab’s (1973) notion of curriculum commonplaces that recognizes the inter- connected infl uence of students, teachers, subject matter, and milieu in contribut- ing to curriculum development and implementation. We focus in particular on a teacher’s “personal practical knowledge” (Connelly & Clandinin, 1988, 1990) that develops through interaction with her students in the implementation of cur- riculum. Recognizing the value of ‘thick description’ (Geertz, 1995), we examine details, nuances and complexities underlying curricular decisions that may, on the surface, seem cursory, but that contribute to the body of teacher knowledge in important ways.

LEARNING ABOUT TEACHER AND STUDENT EXPERIENCES USING A NARRATIVE INQUIRY APPROACH

Using a narrative inquiry approach (Clandinin & Connelly, 1994, 2000), we (Elaine, Andrea, Rita, and Nicole), a team of four researchers consisting of three teacher educators and a classroom teacher, learned about the experiences of 10th grade English students and their teacher who was in her fi rst year of teaching fol- lowing graduation from the same university Education program. We conducted participant observations in their classroom, interviews with the teacher, writing

16 E. CHAN, A. FLANAGAN, R. HERMANN, AND N. BARNES

conferences with the students, and gathered artifacts and samples of student work. “Stories of experience” (Connelly & Clandinin, 1990) presented here were docu- mented during a year-long research study based at Midwest High School, dur- ing which each of the four English classes were observed three times a week, on Mondays, Wednesdays, and Fridays from the beginning of the school year in August until the end of the school year in May. We recorded data in the form of detailed fi eld notes written following each school visit, interview transcripts, and researcher journal entries. Fieldnotes were shared and discussed in weekly research meetings, analyzed for themes, and fi led into a research archive.

STORIES OF BUILDING BRIDGES, CROSSING CULTURES

Midwest High School is known locally to be highly diverse. While opportunities to interact with peers from various ethnic, racial, social, religious, and linguistic backgrounds does not automatically result in enhanced acceptance of individu- als different from oneself, we found that the student diversity provided a forum through which issues of identity, culture, and ethnicity could develop, be identi- fi ed, and then discussed. We often heard interesting, and sometimes surprising, comments from the students about diversity within the school. We present here excerpts from conversations and encounters with the students and their teacher during class and during student writing conferences to highlight issues raised as they participated in the standardized curriculum and testing. We examine these points of interest and tension when we as teachers, teacher educators, and re- searchers, were urged to reconsider what we believed we knew about the students. We return to the writing shared at the beginning of this paper by the classroom teacher, Natalie, about her encounters with one of her students, James.

Natalie’s teacher had in mind that given his background, he might appreciate literature written about reservation life by a Native American author. She selected this literature thinking that it might be a way of engaging him in the curriculum, while at the same time offering his peers a glimpse of lives different from their own. In many ways, this curricular choice could be interpreted as recognition of the importance of culturally sensitive and culturally relevant curriculum (Gay, 2010, Nieto & Bode, 2012). James’ response to this curricular material, however, surprised Natalie and left her wondering what next to introduce if materials that seemed most obviously of interest to him yielded such a negative response. Un- derlying James’ response were further questions about his strongly negative reac- tion and possible tensions in his home and community life. James’ response to his teacher’s curricular decision heightened our awareness of further complexities.

Another day after class, James revealed to Natalie that he no longer felt safe at his uncle’s home. After probing further and learning that he and his uncle had had an explosive argument the night before, Natalie sent him to the school counselor. When she followed up with the counselor, she was told that a student like James

Tentative Steps into the Space of Another 17

had very limited options. She was left thinking about how James needed more than what she was able to give him during her fi fty-minute English classes, fi ve days a week, when she had him in class.

We present these encounters as examples of an exploration addressing the potential for differences in perspective depending on where on the professional knowledge landscape (Connelly & Clandinin, 1999) of the school an individual stands. Not only are students’ “stories to live by” (Connelly & Clandinin, 1999) sometimes different than that expected by their teachers but they sometimes seemed in confl ict with goals identifi ed in the curriculum as important. We ar- gue that recognizing the nuances and complexities of these differences offers us insight into challenges that teachers may encounter as they work to draw upon the experiences of their diverse students to inform the implementation of their curriculum.

We begin with recognition of the teacher in commitment to providing as rich a curriculum as possible to engage students in materials that would support their academic growth. James’ teacher acknowledged the importance of relationship and has stated specifi cally that she considers the instruction of her subject mat- ter–English-as a bridge to learning about her students in order to help them to fi nd their passion in life. The idea of hovering in the space between curriculum and relationship, we think, captures the pull of both recognition of the need for academic rigor and recognition of the importance of strong relationships with the students as she learned about her students’ lives outside of school. We consider in the following example nuances of drawing upon student experiences to engage them in school curriculum. Rita captures some of the complexities of “telling and retelling” (Clandinin & Connelly, 1998) stories to better understand experiences that James brought to school.

There Are Worse Things Than Not Having a Winter Coat

He wore the same clothes every day and never much more of a jacket than a hoodie, even in the middle of winter. He had a sharp sense of humor, and his enthusiasm for cynical references to pop culture could derail any serious classroom conversa- tion. His teacher gave him room, and rules to live by. I watched their interactions as teacher and student grow throughout the semester. I could see how his social clumsi- ness made his teacher uncomfortable. It seemed though, that he could not push her away from being a teacher who cared. In some ways, I identifi ed with James’ situ- ation; there were times when I imagined I could understand where he was coming from, as different as we were in terms of race, gender and age.

One day, someone commented on his troubles, “Can you imagine coming to school from a situation like his?” James presented somewhat of a riddle to the teachers, but my fi rst thought was, Yes, I think I could imagine something like James imagined it.

Earlier I had met James working in the computer lab. His teacher had scheduled her class there, for her students to type their stories into black desktop Dells arranged on

18 E. CHAN, A. FLANAGAN, R. HERMANN, AND N. BARNES

narrow tables in rows. I slid into the chair next to James in front of a computer, both of us facing the whiteboard with today’s date written in blue marker. James had his computer open to his document on the screen. I asked him, “Can I read what you’ve written?” To my surprise, he agreed, and I set my chin in my palm and leaned over into the space between us. As I read, I was drawn into the story and was shaken by what it said. Next to me James seemed studied in his stillness, waiting. His writing told a raw and jagged edged story about his life with his mother. Inside their house, a big secret was kept hidden, and now James was letting it out. James’ secret skipped across the surface of his document like a stone slicing across a still lake in a linked pattern of circles spreading on the surface, and then sank out in the deep, down to the muddy bottom under water. James watched me without turning his head to look. Reading, I was remembering another house with a secret inside, locked up, and kept locked up. I turned to James. He stared straight ahead at his document on the com- puter screen, the secret slipping out. “I’m impressed with your telling, James. This is very powerful. I’m proud of your strength to share diffi cult family experiences.” What do I say, that I understand? I long to reach into James’s story and crack open the secret and pull its shame out, make it into something shared, divulged, released, make it safe to make the secret into a story, safe to tell. I want to snatch the secret back from him like a stone and toss it out—shattering the house’s windows—onto the lake, while we watched it sink down to settle in the deep and the dark and the cold.

In response, James reached over the keyboard and punched, again and again, his index fi nger pointed crookedly, at the delete key. Now the cursor is backing up, blinking and headed backwards to make the words gone. The whole paragraph, the secret, plain, honest and bold at the top of the page, is erased.

Months later, when it got really cold, we heard about how James refused to accept the offer of a winter coat from the school closet. By now, James was a player among his peers, certainly an accepted presence in the classroom, and he and his teacher were continuing to develop their interaction. I could tell she was intrigued by the way his mind worked, and that he cared for her but couldn’t yet let down his guard. No matter how icy cold the winter weather, James refused to accept even a really nice coat from the donations in a room for just such a purpose. Why not, why be so stubborn about someone wanting to give him something, something to help? Because, I felt, before I thought, being in a house then with its secrets hidden, being this researcher now, there are worse things than not having a winter coat.

Natalie, James’ English teacher, began with the decision to include litera- ture among her students’ readings written by Native American author, Sherman Alexie. She spoke to us about how she believed in the importance of students being able to see themselves in the curriculum materials. Knowing a little about James—that he seemed boisterous in expressing his ideas, after observing him in class each day as he interacted with classmates and responded to class readings, Natalie thought that he would appreciate Alexie’s “bold ideas and sarcasm” since she saw a little of that in James as well. This curricular decision, in some ways, represented a starting point for Natalie with James.

Tentative Steps into the Space of Another 19

With ongoing refl ection and deliberation as we shared with one another con- versations and encounters with James in order to learn more about him, we began to recognize the potential of these conversations, deliberations, as opportunities for informing our professional knowledge of James’ experiences and how they might intersect with curricular materials. An exchange that was initially inter- preted as a point of disconnection between James and his teacher was perceived instead as a possible point of connection when Rita reached back into her own experiences as a teacher, a teacher educator, and a former student to inform her, and our, understanding of ways in which James’ experiences might shape his ex- perience of his school curriculum.

Conle (1996) refers to the notion of points of connection across seeming differ- ence as “resonance.” This idea of resonance emerged in our encounters with the students in James’ class, and helped us to better understand the experiences they brought to school. Sometimes the resonances became apparent when we caught a glimpse of something familiar in a context that seemed initially to be unfamiliar, and sometimes, we sought resonances in situations that we initially interpreted to be familiar but then developed in unexpected ways. We marveled at how reso- nances were highlighted as a starting point when our assumptions about aspects of the students’ lives did not seem to evolve in the way we might have anticipated. Andrea wrote about another such encounter with one of James’ classmates, Sang.

He Didn’t Know There are Other Vietnamese Students

After reading his essay, Sang and I talked about the strengths of his essay and how it could be improved upon. He surprised me by asking, “How has it been for you to be an immigrant in this country? What kind of issues have you faced because English is not your native language?” Like me, Sang is an immigrant in the U.S. He arrived two years ago. He speaks Vietnamese with his parents at home and has an accent when he speaks English. He told me, ‘I need to improve my English because I have an accent.’ He seems reluctant to participate actively in class; he does not usually ask questions or volunteer in class. His classmates, who represent many nationalities and ethnicities, often talked with one another, made jokes, and shared snacks during class. In contrast, Sang usually sat at the back of the classroom in silence or talking just for a few minutes with nearby classmates. He remained in his seat most of the time, listening to the teacher and watching what happened around him.

I asked Sang, “Do you know there are many other Vietnamese students here in the school? Maybe you could ask them for help when you do not understand a lesson or something that teachers say. You could speak Vietnamese with them and share thoughts about classes and school.” Sang responded, “I did not know that. I did not know that there are other Vietnamese students in the school.”

Andrea was surprised. She had been in class as a participant observer for sever- al months, and had seen that many of the students seemed to have strong relation- ships with other students based on their nationalities or ethnicities. She remem- bered instances when African American, African or Latino students had helped

20 E. CHAN, A. FLANAGAN, R. HERMANN, AND N. BARNES

other students of the same ethnicity in class and with assignments. Sometimes they spoke among themselves in English, sometimes in their native languages if somebody was unable to understand the teachers’ instructions but regardless, their interactions suggested strong levels of support and a sense of community. She had seen many Vietnamese students in the school and knew that Vietnam- ese were among the largest communities in the city; she assumed this sense of community extended to the student community within the school as well. Sang’s questions and response, however, suggested underlying complexities that raised further questions. Andrea wondered what it meant for Sang to be a Vietnamese student at Midwest High School. What kinds of challenges does he face as a trans- national student who has attended different school systems, and what dynamics exist among students of the same ethnic or racial group in the school? Do their ideas about community differ from what we imagined? How might teachers fa- cilitate encounters among students, whether of the same race, culture, or language group or not, through school practices and programs?

This idea of resonance across difference arose again on another day during class. Although Tom, an artistic, sometimes moody, male Vietnamese member of the dance troupe was about as different from Elaine as he could possibly be, she found herself nodding her head in agreement when he blurted out in sixth period class, “why do people think that all Asians are the same?!” Why, indeed? Elaine thought. As a Chinese Canadian faculty member at the local university, she was interested in issues of ethnic identity and school curriculum. She was excited to hear more about Tom’s experiences of interacting with peers of different cul- tural background in school. Over time, however, she realized that most days, Tom missed a good part of what took place in class because he kept his eyes closed and his head on the desk, not paying attention to what was taking place around him. Initial thoughts of connection were tempered with the reality of limited time during class when conversations might have been possible and an adolescent that did not seem to be interested in refl ecting further on a past moment. What Elaine thought was a point of connection turned out to be less pressing and easily ob- structed by the many other factors weaving through his life.

Learning to meet the students’ curricular needs included a willingness to learn about aspects of their racial group membership as they were revealed through ongoing encounters with them as well as recognition of academic skills in need of further development; in the process, the teachers learned about circumstances in the students’ lives that were distinctive and complex in their unfolding.

DISCUSSION

As we refl ected upon the encounter featured here, we recognized that woven into our search for ways to connect with students of diverse social and cultural back- grounds in order to engage them in school curriculum, were hints that sometimes,

Tentative Steps into the Space of Another 21

it was the points of disconnection that were the most revealing. Andrea, for exam- ple, assumed that Sang was among the Vietnamese community in the school that drew from the large, tight-knit community in the city beyond the school; mean- while, the student was not even aware that the community existed. Elaine came to realize that the potential of a point of cultural connection recognized in a passing comment was overpowered by other, more pressing, factors in the school life of a male, high school student. Natalie questioned how a curricular decision that was intended to enhance the relevance of school curriculum for a Native American student was met with unexpected anger, while Rita’s recognition of a connection with the same student helped to shed light on possible underlying tensions in his life beyond the school context.

Each of us wrote about encounters that pushed us to refl ect upon our assump- tions about and interpretations of the students, and to question our sense of iden- tity in relation to that of the students. We became more aware of ways in interpre- tation of points of connection and disconnection with the students were shaped by our own personal and professional experiences.

Student responses also suggested the possibility that their stories of experi- ence might be sacred to them, and that they might prefer to keep them to them- selves rather than revealing them in the process of participating in the curriculum. Contrary to much of the existing literature where educators, ourselves included, suggest engaging students in discussion about their experiences as a means of ‘di- versifying the curriculum’ and integrating them in their school communities, per- haps we need to consider the possibility that students may want and need to feel empowered to reveal and conceal their stories. Encounters with James reminded us that stories may be so tightly connected to issues of identity at the core of who they are that attempts to have them share these experiences might be resisted when the stories highlight painful or less-than-positive experiences. Focusing on academic or social endeavours while in school may be an escape away from pain- ful or diffi cult circumstances. It is important to recognize that the integration of students may involve learning to recognize that their needs may differ from what we had originally anticipated as being helpful or appropriate.

The stories featured here reinforce the idea that the interactions of students into a school space is highly complex, and that learning to engage them in academic learning may involve learning to recognize that their needs may differ from those presumed in the assigned curriculum. Biesta (2004) acknowledges the potential of this space when he calls upon us to “mind the gap” by embracing the “inter- relationality” of teachers and students developing relationships of teaching and learning. The idea of their stories of life overtaking the stories of immigration and settlement that we initially intended to collect as we began the research project became more obvious the more time we spent in school with the students. Notions of curriculum in a “third space” (Wang, 2004) that recognizes intersections made in education of philosophy, autobiography, and psychology further suggest com- plexities involved. Although there is no doubt in our mind that knowledge about

22 E. CHAN, A. FLANAGAN, R. HERMANN, AND N. BARNES

their immigration and settlement experiences would be a valuable curricular re- source for working with diverse students, we realized that when we stopped trying so hard to learn about their stories, the students started to teach us about their ex- periences. Their stories were fascinating, profound, tragic, inspirational, and most of all, real and important to them; sometimes they were about issues of diversity, and sometimes they were not, but regardless, these details were interwoven into the fabric of their lives and who they are as students and people within the con- text of their class as well as beyond the walls of their school. Learning about the students was centered on learning from them, and their knowledge could not be captured in neat packets that could be passed on to others. The work of engaging students needed to involve learning about what was important to them, and listen- ing as they offered tidbits of information and thoughts that we might build on. We were humbled by the realization of the extent to which learning to engage students of diverse social and cultural backgrounds was not so much about learning about difference and culture as much as being open to learning about their ideas and ex- periences, and being willing to reconsider and question what we thought we knew about them. They surprised us again and again. We are still struck by the power of their stories, and the experience of being with them over the course of the year.

Kissling (2014) acknowledges Clandinin and Connelly’s contribution (2000) three dimensional narrative inquiry space as a framework for understanding ex- perience, and focuses on the role of place in shaping the knowledge and practices of teachers. The power of context and landscape in shaping the knowledge and work of teachers is well accepted in narrative inquiry communities and beyond. Kissling’s work, however, goes further, by examining ways in which teachers’ knowledge and experience on landscapes outside of school, such as those in the home and community, may intersect to inform their knowledge and practices in school. This work offers exciting possibilities for learning about the development of teacher knowledge beyond what has been done to this point. His work offers a ‘fl y-on-the wall’ kind of look into the interconnected, and in some ways, inti- mate ways in which experiences and details in one context of a teacher’s life may extend and reach into other areas of their life. Extending this perspective to the current study to include the knowledge and experiences that students bring to a school landscape highlights the interconnections of student lives inside and out- side of school. This stance, in turn, has the potential to further inform the work of teachers in engaging their students in school curriculum.

Finally, we would like to acknowledge to potential of a curricular team, con- sisting of teachers, teacher educators, students, and teacher educators, in helping to develop and implement curriculum. Schwab (1959/1978) refers to the idea of a “pragmatic intellectual space” (p. 174), whereby, teachers and teacher educators might deliberate stories of experience about students, such as those described here, as a resource for building a body of teacher knowledge to inform our work with students of diverse backgrounds.

Tentative Steps into the Space of Another 23

EDUCATIONAL SIGNIFICANCE

Participation in this study provided us insight into complexities underlying teach- ers’ work of engaging students of diverse backgrounds in the school curriculum. Knowledge gained contributes to professional knowledge about challenges of en- gaging students when they come to the school curriculum with experiences that seem on the surface to be so vastly different than those of their teachers.

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Connelly, F. M., & Clandinin, D. J. (1988). Teachers as curriculum planners: Narratives of experience. New York, NY: Teachers College Press, Columbia.

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Connelly, F. M., & Clandinin, D. J. (1999). Stories to live by: teacher identities on a chang- ing professional knowledge landscape. In F. M. Connelly & D. J. Clandinin (Eds.), Shaping a Professional Identity: Stories of Educational Practice (pp. 114–132). London, ON: Althouse Press.

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Discuss the main features and benefits of your product.

For phase II of your marketing plan, you will develop a Situation Analysis. The Situation Analysis follows the Executive Summary and table of contents in the marketing plan. This will be the first section of the plan. The purpose of the Situation Analysis is for the marketer to assess the situation and the market in which the company competes. The Situation Analysis contains background information on trends, competitors, market needs, target markets, and products.
The Situation Analysis is an in-depth report, as it contains numerous elements. Your Situation Analysis begins with a Market Summary, followed by a SWOT Analysis, Competitive Review, and Product Review.
Complete your Situation Analysis by providing 1-2 paragraphs covering each of the following areas:

Target Markets: Provide information on your target market. Who will you be targeting and why? What are the demographics for your target market? What geographic areas are you targeting and why?
Market Needs: What are the market needs? What unmet need will your product or service meet? How will your product benefit your customers?
Market Trends and Growth: Are there any market trends that you will be capitalizing on? Discuss Online and Internet market trends and how you will leverage them? Has there been any growth in the market? Please provide specifics.
SWOT Analysis: List the key product strengths, weaknesses, opportunities, and threats.
Competitive Review: Identify key competitors, describe their position in the market, and briefly discuss their strategies.
Product Review: Discuss the main features and benefits of your product.

Save your assignment as a Microsoft Word document.

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Provide examples of managerial accounting reports that she could expect to see within EEC, and explain how management might use the information to make decisions.

You have recently hired a new assistant, Susan Thompson, who previously worked in a financial accounting office preparing journal entries, which provide you with a recording of the day-to-day activities of the company and financial statements (income statement, statement of owners’ equity balance sheet, and cash flow statement). Although your new assistant has experience with and fully understands financial accounting, she has no experience with managerial accounting.

Part 1

In a memo to your new assistant, Susan Thompson, complete the following:

Explain to her the similarities and differences between financial and managerial accounting. 

Provide examples of managerial accounting reports that she could expect to see within EEC, and explain how management might use the information to make decisions. 

Keep in mind that although the income statement, the statement of owners’ equity balance sheet, and the cash flow statement are generated in financial accounting, they are used to develop all of your managerial accounting reports. 

Examples of a few of those reports are the horizontal analyzes, vertical analyzes, and ratios.

Part 2

In a memo to the board of directors, discuss the information found in each of the following financial statements, and describe how accounting information is used by managers for planning and control:

Balance sheet 

Income statement 

Statement of cash flows 

Statement of stockholders’ equity

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Explain behaviorism, cognitivism, constructivism, and humanism as applied to learning

Applying Learning Theory to Life

Prior to beginning work on this activity read all of the required  reading, review the content from weeks one through three, visit the  website http://selfdeterminationtheory.org (Links to an external site.)Links to an external site.,  and review the Instructor Guidance. This week you will be discussing  the multiple perspectives about how we learn, based on your developing  knowledge about learning theory, and how it affects your own ability to  perform at desired levels.

Required elements:

  • Explain behaviorism, cognitivism, constructivism, and humanism as applied to learning. Suggested template.
  • Summarizes at least two sub-theories/ideologies within each framework. 
    • Examples include:
    • From behaviorism 
      • associative learning, classical conditioning, operant Conditioning, conditioning, extinction, and ratio/interval schedules
    • From cognitivism 
      • schema theory, memory development, elaboration theory (i.e. Bloom’s  taxonomy), cognitive load theory, and social learning/cognitive theory.
    • From constructivism (conceptions of knowledge are derived from the  process of constructing individual interpretations of one’s experiences) 
      • cognitive constructivism, dialectical (social) constructivism, zone of proximal development, and discovery learning
    • From humanism 
      • motivational theories of learning (i.e. self-determination theory,  Maslow’s hierarchy of needs), experiential learning, and Steiner  pedagogy or Waldorf education.
    • List and briefly explain a minimum of two theoretically supported  strategies, that we have learned about during the past weeks, that you  think would most help you to increase your own learning success.
    • List and briefly explain a minimum of two theoretically supported  strategies, that we have learned about during the past weeks, that you  think would most help someone in your personal or professional circle. 
      • Apply basic methods of psychological research skills to this content  by synthesizing supporting evidence from at least three scholarly  sources from the Ashford University Library that defend the strategies  you have chosen.

The Applying Learning Theory to Life paper

  • Must be  double-spaced and formatted according to APA style as  outlined in the Ashford Writing Center (Links to an external site.)Links to an external site..
  • Must include a separate title page with the following: 
    • Title of [paper, project, etc.]
    • Student’s name
    • Course name and number
    • Instructor’s name
    • Date submitted
  • Must use headings and sub-headings. See example. (Links to an external site.)Links to an external site. 
  • Must use appropriate research methods (e.g. use of the Ashford library) and skeptical inquiry (http://www.criticalthinking.org/ (Links to an external site.)Links to an external site.).to support the content inclusions.
  • Must begin with an introductory paragraph that introduces what you will be outlining in your paper.
  • Must end with a conclusion that reaffirms the learning perspectives/principles and strategies you chose.
  • Must use at least three scholarly sources, all of which must come from the Ashford University Library.
  • Must document all sources in APA style as outlined in the Ashford Writing Center.
  • Must include a separate reference page that is formatted according to APA style as outlined in the Ashford Writing Center.

5

Individualized Knowledge Construction

Learning Objectives

After reading this chapter, you should be able to do the following:

· Explain the fundamental ideologies of constructivism.

· Describe social constructivism and this perspective’s views of learning.

· Compare and contrast situated cognition and the foundational ideas of cognitivism.

· Explain the premise and variables associated with sociocultural theory.

· Discuss how problem-based learning supports constructivist-based learning theories.

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Introduction

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Introduction

Have you ever:

· considered how your culture, social, and physical interactions affect how and what you assign meaning to?

· learned a skill or professional role under the guidance of a more experienced peer?

· desired to learn in a more self-directed, meaningful way?

The material in this chapter will address an area of learning theory that consists of constructivist-based principles, which we can use to help understand the significance of these types of questions. Foundationally, constructivism is a theory that supports the view that humans learn by connecting new information to their existing knowledge and that the knowledge is individualized, personalized, and reflective of one’s own perception of the information learned. For example, as you learn more about the field of psychology, the knowledge that you gain will be built (constructed) upon your previous understanding. Your understanding, in essence, is shaped by your initial perceptions about psychology, which may differ from another person’s perception of psychology. Thus, someone who considers how a concept could be applied only in psychological counseling may have more difficulty understanding how the same concept applies in other areas, such as organizational or educational psychology. Additional theories have been developed based on the foundations of constructivism. Social constructivism, situated cognition, and sociocultural theory (SCT) are some of the other theories based on constructivism, and they will be considered in this chapter.

An engineer showing an apprentice how to use a piece of machinery.

Monkeybusinessimages/iStock/Thinkstock

An aspect of constructivist thought is the idea of learning that builds upon previous understanding and knowledge.

Constructivist-based theories suggest that one’s environment plays a role in meaningful learning, as do socially oriented cognitive theories (discussed in Chapter 4). Constructivist theories, however, also suggest that learners are not just passive receivers of information but are active participants in their knowledge development, and this idea is a key component of the theories that support the perspective of individualized knowledge construction.

As mentioned in earlier chapters, theoretical propositions are not always accepted by all learning theorists. Constructivism, and the theories based on its foundations, is no exception. The notion that a learner’s knowledge is personalized is controversial because the assumptions of constructivism are difficult to prove or disprove (Phillips, 2000); it is considered by some as a subjective notion. Specifically, logical positivism, which is based on a perspective that argues that problems should be answered only through empirical research, suggests that constructivism, whether as a theory or a pedagogical strategy, is ideological—that it lacks solid findings obtained through controlled observation or experimentation (Gross & Levitt, 1994; Matthews, 1992). Researchers aligned with other theoretical frameworks (e.g., behaviorism or cognitivism) also have suggested that the notion of individualized knowledge construction through discovery learning (drawing from one’s personal experiences to discover information) is a reflection of the values within education that were popular in the mid-20th century, such as child-centered instruction (Zhenlin, 2009), rather than a viable learning theory.

Additionally, cognitive theory suggests that the instructor or counselor is the crucial part of successful knowledge acquisition, and that discovery learning (a foundational proponent of constructivism) would be far too unstructured for effective knowledge development (Bulgren, Deshler, & Schumaker, 1997; Rosenshine, 1997). Yet, research has suggested that these arguments regarding the role of the instructor and discovery are not entirely accurate ones because constructivist ideas have proven to be effective in applied settings, such as the classroom (Brooks & Brooks, 1999) and in instructional design. Thus, you should continue to use critical thinking while evaluating the information included in this chapter and come to your own conclusions about the perspectives of constructivist-based theories.

The concepts and perspectives presented in this chapter align with the view that individuals are active participants in the process of learning—that knowledge, and thus reality, is unique and personalized to each individual. The readings and areas of theory have been chosen to help support your understanding of the different frameworks that can be applied to discussions about knowledge construction:

· Sections 5.1 and 5.2 will help you establish an understanding of the core elements of constructivism and social constructivism and how the concepts associated with these perspectives support the belief that learners are participants in the knowledge acquisition process.

· Section 5.3 presents a cognitivist view that acknowledges the situational effects on learning, which is supported by constructivism’s ideology.

· Section 5.4 addresses sociocultural theory, which focuses on language development as a key component of learning, suggesting that the interactions we experience can affect this process.

· Section 5.5 considers problem-based learning (PBL), a type of learning activity endorsed by constructivists, and the application example further supports how constructivist ideologies look in action.

The prominent differences in the theoretical models presented in these readings will be the associative and specific nature of how, and to what extent, social, cultural, and physical variables influence the learning process.

As you evaluate the different theoretical frameworks, consider the findings that are presented, whether details might be missing, and if the findings support the argument that successful knowledge acquisition is more than the strict adherence to laws that often guide research. Ask yourself questions as you read, such as the following:

· Is learning merely based upon the memory acquisition of the learner?

· Can successful learning take place through attention and schema development alone?

· Do we learn better when we actively do something than when we just read or listen?

· Do constructivist-based theories reflect effective knowledge acquisition propositions?

These are just some of the many questions that should be considered when evaluating the suggestions presented based on constructivist principles and theories.

· Knowledge Check

· Notebook

5.1 Constructivism

It is important to understand that constructivist-based theories do not disprove cognitive or behaviorist theories. Instead, previous theories are used in conjunction with the foundation that learners should be the center of the process, organizing their own knowledge, based on their own reality. Constructivism is viewed both as a theory and as a teaching strategy. Both of these views can be construed as truths because the theory supports how we create knowledge and the aligned teaching strategies promote this endeavor and are hence applicable and vital to learning settings (Brooks & Brooks, 1999). Mascolo and Fischer (1995) have further suggested that “constructivism is the philosophical and scientific position that knowledge arises through a process of active construction” (p. 49), which is promoted by constructivist educational leaders.

The excerpts in this section are from Applefield, Huber, and Moallem (2000). The authors discuss three types of constructivism and consider how learners construct knowledge. They also summarize some of the constructivist-based theories that will be elaborated upon in later sections of the chapter. As you read, note that these authors emphasize constructivism in the context of classroom interactions; however, such strategies are also relevant in a multitude of other learning contexts. The constructivist framework offers trainers, educators, counselors, and other mentors practical strategies for encouraging effective learning.

Excerpts from “Constructivism in Theory and Practice: Toward a Better Understanding”

By J. M. Applefield, R. Huber, and M. Moallem

Three Types of Constructivism

[. . .] Within constructivism there are different notions of the nature of knowledge and the knowledge construction process. Moshman (1982) has identified three types of constructivism: exogenous constructivism, endogenous constructivism, and dialectical constructivism.

In exogenous constructivism or radical constructivism there is an external reality that is reconstructed as knowledge is formed. Thus one’s mental structures develop to reflect the organization of the world. The information processing conceptualizations of cognitive psychology emphasize the representation view of constructivism, calling attention to how we construct and elaborate schemata and networks of information based on the external realities of the environments we experience.

A teacher leading a discussion with a group of students in the classroom.

Monkeybusinessimages/iStock/Thinkstock

When a teacher allows students to discuss, argue, and understand a topic, it is an example of dialectical or social constructivism. The students are interacting with each other, learning different points of view, and finding meaning in a particular topic.

Endogenous constructivism or cognitive constructivism (Cobb, 1994; Moshman, 1982) focuses on internal, individual constructions of knowledge. This perspective, which is derived from Piagetian theory (Piaget, 1970, 1977), emphasizes individual knowledge construction stimulated by internal cognitive conflict as learners strive to resolve mental disequilibrium (see Chapter 4). Essentially, children as well as older learners must negotiate the meaning of experiences and phenomena that are discrepant from their existing schema. Students may be said to author their own knowledge, advancing their cognitive structures by revising and creating new understandings out of existing ones. This is accomplished through individual or socially mediated discovery-oriented learning activities (such as the use of graphic organizers, labs, or group work).

Dialectical constructivism or social constructivism (Brown, Collins, & Duguid, 1989; Rogoff, 1990) views the origin of knowledge construction as being the social intersection of people, interactions that involve sharing, comparing, and debating among learners and mentors. Through a highly interactive process, the social milieu of learning is accorded center stage and learners both refine their own meanings and help others find meaning. In this way knowledge is mutually built. This view is a direct reflection of Vygotsky’s (1978b) sociocultural theory (SCT) (discussed further in section 5.4), which accentuates the supportive guidance of mentors as they enable the apprentice learner to achieve successively more complex skill, understanding, and ultimately independent competence.

The fundamental nature of social constructivism is collaborative social interaction in contrast to individual investigation of cognitive constructivism. Through the cognitive give and take of social interactions, one constructs personal knowledge. In addition, the context in which learning occurs is inseparable from emergent thought. This latter view, known as contextualism in psychology, becomes a central tenet of constructivism when expressed as situated cognition, which is discussed in section 5.3. Social constructivism captures the most general present perspective on constructivism with its emphasis on the importance of social exchanges for cognitive growth and the impact of culture and historical context on learning. [. . .]

Constructing Knowledge

[. . .] There is an important similarity among most constructivists with regard to four central characteristics believed to influence all learning (and can be identified in other theoretical frameworks):

1. Learners construct their own learning

2. The dependence of new learning on students’ existing understanding

3. The critical role of social interaction

4. The necessity of activities that allow learners to discover meaningful knowledge through exploration of real-world problems, or authentic learning tasks (Bruning, Royce, & Dennison, 1995; Pressley, Harris, & Marks, 1992)

For learners to construct meaning, they must actively strive to make sense of new experiences and in so doing must relate it to what is already known or believed about a topic. Students develop knowledge through an active construction process, not through the passive reception of information (Brophy, 1992). In other words, learners must build their own understanding. How information is presented and how learners are supported in the process of constructing knowledge are of major significance. The preexisting knowledge that learners bring to each learning task is emphasized too. Students’ current understandings provide the immediate context for interpreting any new learning. Regardless of the nature or sophistication of a learner’s existing schema, each person’s existing knowledge structure will have a powerful influence on what is learned and whether and how conceptual change occurs.

Dialogue is the catalyst for knowledge acquisition. Understanding is facilitated by exchanges that occur through social interaction, through questioning and explaining, challenging and offering timely support and feedback. The concept of learning communities has been offered as the ideal learning culture for group instruction (Brown, 1994; Brown & Campione, 1994). These communities focus on helping group members learn, by supporting one another through respectful listening and encouragement. The goal is to engender a spirit and culture of openness, exploration, and a shared commitment to learning.

Situated cognition or learning (discussed further in section 5.3) is a concept advocated in social constructivist approaches and is a natural extension of the importance attached to the context, social and cultural, in which learning is believed to be born. Knowledge is conceived as being embedded in and connected to the situation where the learning occurs. As a consequence, thinking and knowledge that is constructed are inextricably tied to the immediate social and physical context of the learning experience. And what is learned tends to be context-bound or tied to the situation in which it is learned (Lave & Wenger, 1991). Evidence for the situational nature of learning can be seen in numerous cases where students’ school learning fails to transfer readily to relevant tasks outside of school. Brown et al. (1989) chronicle how people can acquire rather sophisticated mathematical operations in one setting and yet be quite unable to apply those same operations in another setting.

Just how teachers and peers support and contribute to learning is clarified by the concepts of scaffolding, cognitive apprenticeship, tutoring, and cooperative learning and learning communities (Brown, 1994; Rogoff, 1998). Cognition is viewed as a collaborative process, and modern constructivist thought provides the theoretical basis for cooperative learning, project or problem-based learning, and other discovery-oriented instructional approaches, all of which appeal to the powerful social nature of learning. As students are exposed to their peers’ thinking processes, appropriation of others’ ideas and ways of thinking is possible. Therefore, constructivists make extensive use of cooperative learning, a strategy that encourages small groups of learners to work together on tasks, as well as peer tutoring, believing that students will learn more readily from having dialog with each other about significant problems.

A second key concept derives from Vygotsky’s concept of zone of proximal development (ZPD) (discussed further in section 5.4) (Kozulin, 1986). When children work on tasks that cannot be accomplished alone but can be successfully completed with the assistance of a person competent in the task, they are said to be working within their zone of proximal development. (See Figure 5.1.) Children working in cooperative groups will generally encounter a peer who possesses a slightly higher cognitive level, one within the child’s zone of proximal development.

Figure 5.1: Zone of proximal development (ZPD)

ZPD indicates an area of development that should be supported by a more experienced expert to maximize knowledge acquisition.

A series of three embedded circles that illustrate the relationship among three zones of development. The inner circle, which is smallest, represents a learner’s existing level of knowledge or skills. The middle, slightly larger circle represents the learner’s zone of proximal development. The outer circle, which is the largest, represents the knowledge or skills that are out of the learner’s reach.

Adapted from “Piaget’s Theory of Child Language and Thought,” by L. S. Vygotsky, in L. S. Vygotsky (Ed.), E. Hanfmann & G. Vakar (Trans.), Thought and Language (pp. 9–24), 1962, Cambridge, MA: MIT Press. Copyright 1962 by L. S. Vygotsky. Adapted with permission.

The concept of cognitive apprenticeship is analogous to that of apprenticeships in many occupations where one learns on the job by closely working with a master. The master models behavior and gives feedback and gradually allows the novice increasing opportunity to independently exercise the skills of the profession. A substantial aspect of the learning is the socialization into the norms and behavior of the profession. The experience of teachers and physician interns demonstrates the shadowing and modeling that occurs during this critical period in the development and induction into these professions. More generally, one can say that a cognitive apprenticeship relationship exists between teachers and students to the extent that teachers provide scaffolding for students, through the use of step-by-step guiding of the new knowledge from less complicated to more (Schweisfurth, 2013). At the same time that students are given complex, authentic tasks such as projects, simulations, and problems involving community issues, they are also given sufficient assistance to achieve the desired outcomes. [. . .]

A young child sitting in the grass and looking at something through a magnifying glass.

Kiankhoon/iStock/Thinkstock

According to constructivist thought, learners should be challenged by thoughts and ideas, generating their own questions and assumptions. Learning occurs through reflection.

Since constructivists believe that the learner must transform or appropriate whatever is learned, one can say that all learning is discovered. To appropriate new understandings from one’s social environment and to become an efficient maker of meaning requires the adoption of specific intellectual skills, ones that should be modeled from more competent adults and peers. Thus generative learning strategies (learning-to-learn) may be explicitly taught to students or may be discovered by students as they are trying to find strategies for solving problems. For example, students have been guided to generate their own questions and summaries and analogies during reading (King, 1992a; Kourilsky & Wittrock, 1992; Wittrock, 1991) and while listening to lectures (King, 1992b). Reciprocal teaching (Palincsar & Brown, 1984) is a successful method for teaching reading comprehension in which metacognitive skills, including question generation, prediction, and summary, are taught through teacher modeling, followed by student enactment of the same metacognitive behaviors. The goal is to encourage self-regulated learning, by helping learners develop effective learning strategies and knowledge of when to use them. [. . .]

The more traditional approach to instruction involves isolating the basic skills, teaching these separately and building these incrementally before tackling higher-order tasks. This is an essentially objectivist and behavioral approach to instruction, although cognitive information processing views often lead to similar instructional practices. Constructivists turn this highly sequential approach on its head. Instead of carefully structuring the elements of topics to be learned, learning proceeds from the natural need to develop understanding and skills required for completion of significant tasks. Learning occurs in a manner analogous to just-in-time manufacturing, where raw materials are received just prior to their use rather than held in expensive inventories. [. . .]

Constructivism in Practice

[. . .] Although constructivism is a theory about learning rather than a description of teaching, some important strides toward defining the relationship between theory and practice have been made. The following pedagogical recommendations, while general in nature, have been derived from fundamental constructivist principles of learning (Confrey, 1990; Brooks & Brooks, 1993; Fosnot, 1996).

1. Learners should be encouraged to raise questions, generate hypotheses, and test their validity.

2. Learners should be challenged by ideas and experiences that generate inner cognitive conflict or disequilibrium. Students’ errors should be viewed positively as opportunities for learners and teachers to explore conceptual understanding.

3. Students should be given time to engage in reflection through journal writing, drawing, modeling, and discussion. Learning occurs through reflective abstraction.

4. The learning environment should provide ample opportunities for dialogue, and the classroom should be seen as a “community of discourse engaged in activity, reflection, and conversation” (Fosnot, 1989).

5. In a community of learners, it is the students themselves who must communicate their ideas to others, defend them, and justify them.

6. Students should work with big ideas, central organizing principles that have the power to generalize across experiences and disciplines.

[. . .] The overriding goal of the constructivist educator is to stimulate thinking in learners that results in meaningful learning, deeper understanding, and transfer of learning to real-world contexts. To accomplish this goal, a constructivist framework leads teachers to incorporate strategies that encourage knowledge construction through primarily social learning processes, in which students develop their own understanding through interactions with peers and the teacher. In addition, in order to make manifest and link new knowledge to learners’ current understanding, the constructivist teacher selects authentic tasks and uses more ill-defined problems and higher-order questions. A significant problem tackled by small groups of students promotes involvement, curiosity, and heightened motivation. [. . .] The learner’s primary goal in this environment is to become a more active learner, to interact with peers, and to always view learning as a search for meaning. [. . .]

Source: From The High School Journal, vol. 84 Copyright © 2000 by the University of North Carolina Press. Used by permission of the publisher. www.uncpress.unc.edu

Discovery Learning

Discovery learning is an element of constructivism that was first presented in section i.4. This approach to learning allows learners to explore and uncover knowledge on their own. Discovery learning also emphasizes that learners must connect new information to their previous experiences. Borthick and Jones (2000) have provided the following description of discovery learning: “Learning theorists characterize learning to solve problems as discovery learning, in which participants learn to recognize a problem, characterize what a solution would look like, search for relevant information, develop a solution strategy, and execute the chosen strategy” (p. 181).

An artist standing in front of an easel, holding a paint palette.

Shironosov/iStock/Thinkstock

Discovery learning emphasizes questioning, interpretation, curiosity, and reflection. This allows learners to connect new information to past experiences or knowledge.

The next excerpt in this section is from Dalgarno, Kennedy, and Bennett (2014). They consider how constructivism as a pedagogical approach can include discovery learning. The reading also evaluates the basis for using constructivist-based strategies within learning or training environments. Consider the following strategies for instruction that encourage discovery learning:

· Interpret artwork.

· Include manipulatives (e.g., graphic organizers, concept maps, lab experiments).

· Pause during instruction to allow questions.

· Apply learning to personal experiences.

· Use gaming techniques.

· Introduce a question, allow learners to discover their own answers, and then have a discussion.

· Encourage problem solving.

· Encourage curiosity.

· Encourage reflection.

· Be open to “try again” opportunities.

As you read, consider how the identified strategies support the constructivist viewpoints.

Excerpts from “The Impact of Students’ Exploration Strategies on Discovery Learning Using Computer-Based Simulations”

By B. Dalgarno, G. Kennedy, and S. Bennett

The notion of discovery learning has its origins in the 1960s, with Jerome Bruner one of the first to articulate in detail the potential benefits of instructional approaches with discovery learning at their core (Bruner, 1961). There are a range of related learning design approaches that are similar to or draw on elements of discovery learning, including exploratory learning (De Freitas & Oliver, 2006; Reilly, 1974), inquiry learning (Kuhn, Black, Keselman, & Kaplan, 2000; Rutherford, 1964) and problem-based learning (Barrows & Tamblyn, 1980). See Table 5.1 for more about these three types of learning. [. . .] The idea that learning involves active knowledge construction has been used in support of inquiry-based learning approaches in the sciences, including discovery learning involving the use of computer-based simulations (De Jong & Van Joolingen, 1998). [. . .]

Table 5.1: Types of learning that emphasize discovery

TypeDescription
exploratory learningThe purposeful process of exploring how the learner’s current knowledge may be related to a new concept
inquiry learningOften led by a facilitator, the process of asking questions, posing scenarios, or presenting problems through which the learner is guided toward an understanding of new concepts
problem-based learningThe process of presenting an open-ended problem that allows the learner to acquire experience in problem solving and increase his or her knowledge about a concept

© Bridgepoint Education, Inc.

A key element of constructivist theories of learning, and one that underpins discovery learning and related instructional approaches, is the idea that each person forms his or her own knowledge representation, building on his or her individual experiences—an idea generally attributed to Piaget (1973). According to constructivist theory, this knowledge representation is constantly reviewed and revised, as inconsistencies between the learner’s current knowledge representation and experience are encountered through active exploration (Bruner, 1962; von Glasersfeld, 1984). Piaget (1973) explains the learning process in terms of equilibration. Equilibration begins with the construction by the individuals of their own internal knowledge representation, or in Piaget’s terms, they accommodate their knowledge representation or schema to fit with their experience. Subsequent experiences that are consistent with this knowledge representation are then assimilated into this schema. New experiences that do not fit with their current knowledge representation result in a further accommodation of their schema to fit with this new experience. Clearly, such an account of the learning process, with its emphasis on constructing and reconstructing an individual knowledge representation through active exploration, has a natural fit with the idea of discovery learning. [. . .]

Source: Dalgarno, B., Kennedy, G., & Bennett, S. (2014). The impact of students’ exploration strategies on discovery learning using computer-based simulations. Educational Media International, 51(4), 310–329. Published by Taylor & Francis. Copyright © 2014 Routledge.

A key aspect of constructivist theory is that learners construct their own knowledge, which affects one’s memory development and recall. (The construction of knowledge has also been applied to other learning theories that will be discussed in upcoming sections of this text.) As outlined in this section, constructivism is a theory based on the belief that one’s knowledge is actively constructed and influenced by a person’s environment (Applefield et al., 2000; Dalgarno et al., 2014). Both sets of authors also provide practical strategies that can be used in learning environments and note additional frameworks that include constructivist foundations. Situated cognition (section 5.3) and problem-based learning (section 5.5) will build upon the information about constructivism presented in section 5.1.

Social constructivism (also called dialectical constructivism), the focus of section 5.2, considers how the social aspect of our surroundings influences this construction by suggesting that although we each have the ability to regulate our knowledge acquisition, social mediators can influence all learners without their conscious recognition of the impacts. These effects also blur the line between psychology and sociology (the study of society), and thus open a plethora of considerations for understanding how a person learns and how a person learns most effectively.

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5.2 Social Constructivism

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5.2 Social Constructivism

A group of college students studying together.

Jacoblund/iStock/Thinkstock

Social interactions can both help and hurt knowledge acquisition. If there is a common goal or interest (e.g., a study topic), then a group of students studying together will most likely aid in new and retained knowledge.

Social constructivism suggests that a learner’s knowledge is based on social interactions—how learners experience and share their environments. This perspective supports the notion that the harmony between individuals and their society both positively and negatively affects successful learning. For example, socially constructed knowledge about the game of basketball would be supported more effectively by playing basketball and socially interacting with others who play. The importance of this basketball knowledge could be negatively affected if one is socially interactive with people who are uninterested in the subject.

As discussed in section 5.1, constructivism suggests that there is no shared reality but that reality is created by the individual (von Glasersfeld, 2001). Social constructivism further suggests that reality not only is created by the individual, but also is created through his or her interactions with others. Meaning in an individual’s reality is thus based in his or her society and culture. For example, a person who lives in the rural areas of Wyoming would have a decisively different perceived reality than someone who lives in the Bronx, New York City. Social constructivism encourages such individualized meanings, suggesting that there being two truths does not imply that one of the two truths is false or flawed.

The excerpts featured next are from Kim (2001). The article clarifies the differences between the original theory of constructivism and social constructivism by considering an additional variable: social interaction. Constructivism suggests that an individual’s previous knowledge can affect the acquisition of all new knowledge; social constructivism suggests that an individual’s previous social interactions are also crucial to all knowledge development.

Excerpts from “Social Constructivism”

By B. Kim

[. . .] Social constructivism emphasizes the importance of culture and context in understanding what occurs in society and constructing knowledge based on this understanding (Derry, 1999; McMahon, 1997). This perspective is closely associated with many contemporary theories, most notably the developmental theories of Vygotsky and Bruner (section 5.4), and Bandura’s social cognitive theory (discussed in Chapter 4) (Schunk, 2000).

Assumptions of Social Constructivism

Social constructivism is based on specific assumptions about reality, knowledge, and learning. To understand and apply models of instruction that are rooted in the perspectives of social constructivists, it is important to know the premises that underlie them.

Reality: Social constructivists believe that reality is constructed through human activity. Members of a society together invent the properties of the world (Kukla, 2000). For the social constructivist, reality cannot be discovered: It does not exist prior to its social invention.

Knowledge: To social constructivists, knowledge is also a human product, and is socially and culturally constructed (Ernest, 1999; Gredler, 1997; Prawat & Floden, 1994). Individuals create meaning through their interactions with each other and with the environment they live in.

Learning: Social constructivists view learning as a social process. It does not take place only within an individual, nor is it a passive development of behaviors that are shaped by external forces (McMahon, 1997). Meaningful learning occurs when individuals are engaged in social activities.

Intersubjectivity of Social Meanings

A city street with pedestrians on the sidewalk.

IakovKalinin/iStock/Thinkstock

People living in a large, bustling city may have intersubjectivity because they share common living situations, experiences, or interests. This may differ for a rural community.

Intersubjectivity is a shared understanding among individuals whose interaction is based on common interests and assumptions that form the ground for their communication (Rogoff, 1990). For example, individuals living in an urban community might have a shared understanding about what a community is and what it does, which potentially differs from the shared understanding among individuals in rural communities. Communications and interactions entail socially agreed-upon ideas of the world and the social patterns and rules of language use (Ernest, 1999). Construction of social meanings, therefore, involves intersubjectivity among individuals. Social meanings and knowledge are shaped and evolve through negotiation within the communicating groups (Gredler, 1997; Prawat & Floden, 1994). Any personal meanings shaped through these experiences are affected by the intersubjectivity of the community to which the people belong.

Intersubjectivity not only provides the grounds for communication but also supports people to extend their understanding of new information and activities among the group members (Rogoff, 1990; Vygotsky, 1978b). Knowledge is derived from interactions between people and their environments and resides within cultures (Schunk, 2000; McMahon, 1997). The construction of knowledge is also influenced by the intersubjectivity formed by cultural and historical factors of the community (Gredler, 1997; Prawat & Floden, 1994). When the members of the community are aware of their intersubjective meanings, it is easier for them to understand new information and activities that arise in the community.

Social Context for Learning

Some social constructivists discuss two aspects of social context that largely affect the nature and extent of the learning (Gredler, 1997; Wertsch, 1991): historical developments inherited by the learner as a member of a particular culture. Symbol systems, such as language, logic, and mathematical systems, are learned throughout the learner’s life. These symbol systems dictate how and what is learned.

The nature of the learner’s social interaction with knowledgeable members of the society is important. Without the social interaction with more knowledgeable others, it is impossible to acquire social meaning of important symbol systems and learn how to use them. Young children develop their thinking abilities by interacting with adults.

General Perspectives of Social Constructivism on Learning

Social constructivists see as crucial both the context in which learning occurs and the social contexts that learners bring to their learning environment. There are four general perspectives that inform how we could facilitate the learning within a framework of social constructivism (Gredler, 1997):

Cognitive tools perspective: Cognitive tools perspective focuses on the learning of cognitive skills and strategies. Students engage in those social learning activities that involve hands-on project-based methods and utilization of discipline-based cognitive tools (Gredler, 1997; Prawat & Floden, 1994). Together they produce a product and, as a group, impose meaning on it through the social learning process.

Idea-based social constructivism: Idea-based social constructivism sets education’s priority on important concepts in the various disciplines (e.g., part-whole relations in mathematics, photosynthesis in science, and point of view in literature) (Gredler, 1997, p. 59; Prawat, 1995; Prawat & Floden, 1994). These “big ideas” expand learner vision and become important foundations for learners’ thinking and on construction of social meaning (Gredler, 1997).

Pragmatic or emergent approach: Social constructivists with this perspective assert that the implementation of social constructivism in class should be emergent as the need arises (Gredler, 1997). Its proponents hold that knowledge, meaning, and understanding of the world can be addressed in the classroom from both the view of individual learner and the collective view of the entire class (Cobb, 1995; Gredler, 1997).

Transactional or situated cognitive perspectives: This perspective focuses on the relationship between the people and their environment. Humans are a part of the constructed environment (including social relationships); the environment is in turn one of the characteristics that constitutes the individual (Bredo, 1994; Gredler, 1997). When a mind operates, its owner is interacting with the environment. Therefore, if the environment and social relationships among group members change, the tasks of each individual also change (Bredo, 1994; Gredler, 1997). Learning thus should not take place in isolation from the environment.

Social Constructivism and Instructional Models

Instructional models based on the social constructivist perspective stress the need for collaboration among learners and with practitioners in the society (Lave & Wenger, 1991; McMahon, 1997). Lave and Wenger (1991) assert that a society’s practical knowledge is situated in relations among practitioners, their practice, and the social organization and political economy of communities of practice. For this reason, learning should involve such knowledge and practice (Lave & Wenger, 1991; Gredler, 1997). Social constructivist approaches can include reciprocal teaching, peer collaboration, cognitive apprenticeships, problem-based instruction, webquests, anchored instruction, and other methods that involve learning with others (Schunk, 2000). For example, based on social constructivism, an instructor who encourages students with different backgrounds to work together in a collaborative way (e.g., a group project) increases the likelihood that students will explore information from multiple points of view.

Source: Kim, B. (2001). Social constructivism. In M. Orey (Ed.), Emerging perspectives on learning, teaching, and technology. Used by permission of Michael Orey.

Social constructivism is a framework that emphasizes society as a key moderator of how meaning is constructed. To a social cognitivist, knowledge is considered useless if it has no meaning within one’s socially interactive environments. For example, what if you left the country to attend school and when you returned 10 years later, you no longer spoke your native language? Does what you say to those around you have meaning? A constructivist would suggest that the knowledge you have gained (the new language) will not have meaning in your previous environment (unless you stumble upon another person who knows this new language). (See Applying Skeptical Inquiry: Shaped by the World Around Us for another example of how our prior experiences with others can shape how we perceive the world around us.) Social constructivism, however, is not the only theoretical framework with foundations that apply constructivist ideologies.

In section 5.3, we will discuss situated cognition, a theory that also suggests that knowledge is based on interacting situational variables in our environment. This theory provides an additional example of how models for learning seemingly mesh important variables from different psychological camps (e.g. behaviorist, cognitivist, and constructivist) more frequently. One important difference between situated cognition and social constructivism is the attention to language as the socially moderated key to meaning in knowledge that is emphasized in situated cognition theory.

Applying Skeptical Inquiry: Shaped by the World Around Us

A man wearing several layers of warm clothing and sitting in a run-down building.

Stockbyte/Thinkstock

Our backgrounds affect how we process information in our environment. Would everyone who sees this man have the same perception about him?

Every learner has a unique background of experiences. It is important to remember that part of who we are is what we know, and each of us might know different things. Consider the nearby image. If you were asked to write a story about this image, do you think it would match someone else’s story? The man in this image could represent something different to you than he does to someone else. Maybe one story describes this man as a game hunter, but another story might indicate that this man is homeless. The image might even trigger different personal beliefs or emotions among those who see it.

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What are the challenges that you will face as a nurse?

1. Introduction that includes who you are (nursing student) and where you practice nursing.

2. Definition of Nursing
      Why does nursing exist?
      Why do you practice nursing?

3. What are your assumptions or underlying beliefs about:
     Nurses?
     Patients?
     Other healthcare providers?
     Communities?

4. Definitions and examples of  the major domains (person, health, and environment) of nursing

5. Summary that includes:
a. How are the domains connected?
b. What is your vision of nursing for the future?
c. What are the challenges that you will face as a nurse?
d. What are your goals for professional development?

Write your personal philosophy of nursing. The paper should be 3 pages typewritten double spaced  following APA style guidelines.

The paper will be checked for plagiarism.

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For this assignment, you will be creating an advertising campaign to launch this off-brand product to national prominence. Determine whether you wish to mimic an existing advertising campaign or whether you wish to create a completely unique campaign altogether to launch the selected product.

Assignment 2: Factors Affecting Marketing Strategy
Due Week 8 and worth 220 points

Go to a local store that sells store brands or off-brand consumer products. Choose any off-brand consumer product that you want to reposition into a national brand. To qualify as a product for this assignment, the consumer product should not be currently represented by an advertising campaign. (A quick Google search, as well as the absence of ads for the product in your daily life, is one way that you can verify a product’s lack of an associated major advertising campaign). For this assignment, you will be creating an advertising campaign to launch this off-brand product to national prominence. Determine whether you wish to mimic an existing advertising campaign or whether you wish to create a completely unique campaign altogether to launch the selected product.
Go to the following pages of the United States’ Census Bureau’s Website and locate information regarding the market segment that the selected product is geared toward:

American Fact Finder: http://factfinder2.census.gov/faces/nav/jsf/pages/searchresults.xhtml?refresh=t
2012 National Population Projections: Summary Tables: http://www.census.gov/population/projections/data/national/2012/summarytables.html
Write a six to eight (6-8) page paper in which you:

Briefly (one [1] paragraph) describe:
whether the product is a low, medium, or high involvement product.
the perceived quality signals for the product (e.g.: price, advertising intensity, warranties).
whether you are mimicking an existing campaign or building your own and the reason for your choice.
Provide statistical data from the U.S. Census on the size of the market segment to which the advertisement will be geared toward. Using the summary tables, determine if this market segment has grown over the past ten (10) years, and project if it will continue to grow within the next ten (10) years. Analyze three (3) factors affecting this market segment, as well as how these factors are changing the segment’s purchasing behavior for this product.
Determine which reference groups influence this market segment. Strategize which diffusion rate is most appropriate for this product to move it into national prominence. Determine diffusion determinants and diffusion inhibitors for this product using Table 7-3 in Chapter 7. Recommend a diffusion enhancement strategy that incorporates reference groups for this product.
Develop characteristics of the product that you want to promote in your advertising campaign using Table 10-2 in Chapter 10.
Determine which dimension best suits the selected product, and build a promotion-focused or prevention-focused campaign.
Determine whether the selected product will have a high or low involvement learning need. Develop a strategy for consumers to rediscover the selected product, using Table 9-1 in    Chapter 9 as a guide.
Map out the impact of lifestyle on consumer behavior, using Figure 12-2 in Chapter 12 to assist you. Determine if there will be an increase or decrease in purchases or consumption. Evaluate how these factors affect consumption.
Evaluate your campaign for the selected product and its effect on problem recognition.
Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:

Formulate marketing strategy and actions that influence the consumer decision process for targeted market segments and foster customer satisfaction.
Analyze key social and external factors to determine the impact on consumer behavior and the changes needed in marketing strategy.
Apply the concepts of perception, learning, and memory theories to develop an integrated marketing strategy that influences consumer behavior.
Apply the concepts of motivation, personality, and emotion to analyze consumer behavior and develop a responsive marketing strategy.
Integrate consumer psychographics, situational factors, and purchase involvement into the design of marketing strategy.
Use technology and information resources to research issues in consumer behavior.
Write clearly and concisely about consumer behavior using proper writing mechanics.
Click here to view the grading rubric for this assignment.

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Describe essential elements to include in psychiatric interviews and the assessment process.

Case Study, Mohr

CHAPTER 10, the Interview and Assessment Process

In completing the case study, students will be addressing the following learning objective:

Describe essential elements to include in psychiatric interviews and the assessment process.

  • The student nurse is accompanying the psychiatric nurse during the nursing interview and assessment of a newly admitted patient.  The psychiatric nurse told the student that preparation with subjective and objective data collection is an important part of the process.  The nurse explains that assessment has reference to the interviewer’s interpretation and prioritization of all data for the client.  The nurse must have self-awareness and self-knowledge to be objective and avoid influencing the responses of the client.  Anxiety on the part of the nurse may limit the ability for thorough data collection and interpretation.  Anxiety in the nurse may evoke anxiety on the part of the client. The psychiatric nurse stressed that a process recording, or written analysis of the interaction between the client and nurse, is essential for nurses to recognize the effects of their communication style in the assessment process.  A review of the client’s history is important, and a private setting for the interview is necessary.  The content of the nursing assessment should include the ability and reliability of the client’s response to questions of the interviewer and the skill of the nurse in identification of relevant facts.  The nurse should discuss with the client prior health history, any present illness, and the reason for seeking healthcare at this time.  Medication history with compliance and allergies of the client require investigation.   Substance use by the client, past illnesses, and family history need exploration.

(Learning Objective: 2)

a   The student nurse asked the clinical psychiatric nurse practitioner to explain what she considered the most essential part of the assessment process. How should the psychiatric nurse respond to the student’s question? Explain your answer.

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Evaluate the significance of social capital in the context of global citizenship and multicultural understanding

WK1 DQ 1
The first step in the research process is selecting a topic that is both interesting and manageable. For this discussion, complete the following:


Review the Final Research Paper instructions in Week Five, and identify three potential research topics.
Describe methods that may be helpful in identifying and narrowing your research paper topic.
Examine two scholarly sources that may prove valuable as you seek to defend your claims.
Address why scholarly sources should be used to support your writing on the selected topic.
(Research the responsibility of a critical thinker in a contemporary society. You may choose any topic that deals with a contemporary social concern. Examine the principles of critical thought in relation to the chosen societal concern, and consider the importance of ethics, moral reasoning, a research-based process to search for truth, and the advantages of information technology in gathering data. Potential social concerns include, but are not limited to health (e.g., obesity, smoking, or underage drinking), poverty (e.g., homelessness, basic needs, or transportation issues), family relations and dynamics (e.g., teen violence, physical abuse, depression, or suicide), social media (e.g., privacy), immigration (e.g., illegal), and education (e.g., plagiarism and/or cheating).
WK 1 DQ 2
The introduction of new technologies has significantly affected the social lives of many. These changes, which reflect how people use technology to interact, provide an example of trends that you might examine in your Final Research Paper. For this discussion, identify a significant change that has occurred in the way people communicate and share information, and reflect on the impact this change has had on individuals and society in general today (local and global). Keep in mind that not all social trends affect all groups in society to the same degree. In addition, examine the influence of social media on an individual’s personal and professional pursuits.
WK3 DQ 1
Read the articles, Bowling Alone: America’s Declining Social Capital and Still Bowling Alone? The Post-9/11 Split from the Project Muse database in the Ashford University Library. For this discussion, complete the following:
In your own words, describe what is meant by the term “social capital.”
Examine the influences of social connections and technology and civic engagement in academic and professional pursuits.


Evaluate the significance of social capital in the context of global citizenship and multicultural understanding
WK3 DQ2
In recent years, immigration, health care reform, and fiscal policy have emerged as key issues in U.S. federal policy. There are many sides to each debate, and research is proliferating.
identify a scholarly article that answers research questions associated with the debate over immigration, health care reform, or fiscal policy (select one). Apply the principles of critical thinking to the selected issue. Cite the article or website that contains the research. Then, describe the findings of this research and provide your perspective on the validity of the findings.
WK4 DQ1


Review The Surgeon General’s Vision for a Healthy and Fit Nation 2010. Then, locate a news article or video related to obesity. Identify the source and evaluate the impact of the report, in relation to the media attention and focus on the topic of obesity. How did the report and media coverage create a sense of urgency to move the audience from complacency to action? In what ways do persuasive arguments and presentations directed toward general audiences create a call to action for reform?
WK5 DQ1
Examine the relationship between advances in technology and the responsibilities of global citizenship. Describe how technology has changed the way in which people pursue knowledge and how they address social concerns. Assess the challenges and benefits of a technical and global community, and recognize the impact of technological and global influences in your life.
WK5 DQ2
Explain what you have learned about the principles guiding general education from this course and the courses you have taken in the past. What are the most important concepts you have learned (a) from this course and (b) throughout your time as a university student? What are your plans for putting your education to use within your community? How might your newly-acquired knowledge and skills shape your personal and professional development?

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Describe the legal issues that may arise when hiring personnel in emergency management.

Journal 

Reflect on a company or organization where you have worked before or where you currently work. Did the company or organization employ methods of motivation to help increase employee morale or retention? If so, describe the activity and whether or not you believe it achieved its goals. If not, describe an activity that you think would achieve these goals.

Your journal entry must be at least 200 words. No references or citations are necessary

Incident Action Plan: Phase 2

This assignment is Phase 2: Establish Incident Objectives of the IAP. As previously stated, the IAP contains five phases with the final submission due in Unit VIII. See the Unit VIII assignment instructions for more details about the final requirements for the IAP. You will complete Phase 2 in this assignment. Refer to the FEMA Incident Action Planning Guide, specifically Phase 2.

For this assignment, you will begin establishing incident objectives of the IAP. Incident objectives are the period of time that drive the incident organization as it conducts response, recovery, and mitigation accomplishments in the IAP. Chapters 5 and 6 of the textbook National Incident Management System: Principles and Practice (pp. 55–66) discuss planning and logistics for establishing incident objectives and the specific incident mission requirements needed to begin Phase 2.

Also in this assignment, you will prepare a well-organized and thoughtful summary/narrative consisting of two sections. The first section will consist of a one-to-two-page narrative for Phase 2 of the IAP. This narrative should expand on what you are learning during Phase 2, so you can understand the issues from the emergency services and emergency management.

Your narrative will replace the face-to-face meeting that normally occurs during an incident. Discuss immediate direction to staff, and articulate any guidance on how incident operations should proceed. The narrative should provide the following information:

• objectives for the upcoming operational period; 

• description of the current situation; 

• status of concerns or issues; 

• any constraints, limitations, or shortfalls;

• and establish incident objectives and strategies.

The second section of your summary/narrative will consist of at least two pages in which you summarize the following issues regarding human resources management within your fire service and/or emergency management organization and customer service within your community.

1. Describe the functions of human resources personnel within emergency management. 

2. Describe the legal issues that may arise when hiring personnel in emergency management.

 3. Outline motivation methods that can be used to retain personnel in emergency management. 

4. Explain the importance of customer service to the community, especially in times of distress or grief that may occur after a fire or other emergency incident resulting in loss of life or property.

Remember that the incident objectives should be flexible enough to allow for change in any strategic or tactical situation or decision. As a part of this process, you will need to complete ICS Form 202 by establishing the objectives based on incident priorities, informed by situational awareness, leader’s intent, and delegations of authority.

Any information not provided in the background information, such as agency organization representatives, can be your organization’s personnel or another organization.

For Phase 2, download ICS Form ICS 202: Incident Objectives from the IAP Assignment Documents folder in the course menu in Blackboard, and enter the data from the background information document and the scenario you have already chosen in Unit III. This information and other resources will enable you to complete Phase 2 of the IAP for submission. You will need to go back and revisit Form ICS 202 to ensure that incident objectives are handled consistently. Refer to the FEMA Incident Action Planning Guide (pp.19–20) on the incident objectives.

To supplement your discussion and support your writing, you may use information from reputable, reliable journal articles, case studies, scholarly papers, and other sources that you feel are pertinent. You should use at least three sources which can include one or both of your textbooks. All sources used, including the textbook(s), must be referenced; paraphrased and quoted material must have accompanying citations in proper APA style.

Course Textbook(s) 

 Smeby, L. C., Jr. (2014). Fire and emergency services administration: Management and leadership practices (2nd ed.). Burlington, MA: Jones & Bartlett Learning.  

Walsh, D. W., Christen, H. T., Jr., Callsen, C. E., Jr., Miller, G. T., Maniscalco, P. M., Lord, G. C., & Dolan, N. J. (2012). National incident management system: Principles and practice (2nd ed.). Sudbury, MA: Jones & Bartlett Learning.

Week IV study guide is attached for guidance.

Need original and unplagiarized work, please do not accept if cannot return quality work. Please read assignment fully

cident Objectives (ICS 202)

1. Incident Name:2. Operational Period:Date From: DateDate To: Date
Time From: HHMMTime To: HHMM
3. Objective(s):
4. Operational Period Command Emphasis:
General Situational Awareness
5. Site Safety Plan Required? Yes ☐ No ☐Approved Site Safety Plan(s) Located at:________________________________________
6. Incident Action Plan (the items checked below are included in this Incident Action Plan):
☐ ICS 203 ☐ ICS 207☐ ICS 204 ☐ ICS 208☐ ICS 205 ☐ Map/Chart☐ ICS 205A ☐ Weather Forecast/Tides/Currents☐ ICS 206 ☐ ___________________Other Attachments:
☐ ___________________
☐ ___________________
☐ ___________________
☐ ___________________
7. Prepared by:Name:Position/Title:Signature: ________________
8. Approved by Incident Commander:Name:Signature: ______________________
ICS 202IAP PageDate/Time: Date

ICS 202

Incident Objectives

Purpose. The Incident Objectives (ICS 202) describes the basic incident strategy, incident objectives, command emphasis/priorities, and safety considerations for use during the next operational period.

Preparation. The ICS 202 is completed by the Planning Section following each Command and General Staff meeting conducted to prepare the Incident Action Plan (IAP). In case of a Unified Command, one Incident Commander (IC) may approve the ICS 202. If additional IC signatures are used, attach a blank page.

Distribution. The ICS 202 may be reproduced with the IAP and may be part of the IAP and given to all supervisory personnel at the Section, Branch, Division/Group, and Unit levels. All completed original forms must be given to the Documentation Unit.

Notes:

The ICS 202 is part of the IAP and can be used as the opening or cover page.

If additional pages are needed, use a blank ICS 202 and repaginate as needed.

Block NumberBlock TitleInstructions
1Incident NameEnter the name assigned to the incident. If needed, an incident number can be added.
2Operational PeriodDate and Time FromDate and Time ToEnter the start date (month/day/year) and time (using the 24-hour clock) and end date and time for the operational period to which the form applies.
3Objective(s)Enter clear, concise statements of the objectives for managing the response. Ideally, these objectives will be listed in priority order. These objectives are for the incident response for this operational period as well as for the duration of the incident. Include alternative and/or specific tactical objectives as applicable.Objectives should follow the SMART model or a similar approach:Specific – Is the wording precise and unambiguous?Measurable – How will achievements be measured?Action-oriented – Is an action verb used to describe expected accomplishments?Realistic – Is the outcome achievable with given available resources?Time-sensitive – What is the timeframe?
4Operational Period Command EmphasisEnter command emphasis for the operational period, which may include tactical priorities or a general weather forecast for the operational period. It may be a sequence of events or order of events to address. This is not a narrative on the objectives, but a discussion about where to place emphasis if there are needs to prioritize based on the Incident Commander’s or Unified Command’s direction. Examples: Be aware of falling debris, secondary explosions, etc.
General Situational AwarenessGeneral situational awareness may include a weather forecast, incident conditions, and/or a general safety message. If a safety message is included here, it should be reviewed by the Safety Officer to ensure it is in alignment with the Safety Message/Plan (ICS 208).
5Site Safety Plan Required?Yes NoSafety Officer should check whether or not a site safety plan is required for this incident.
Approved Site Safety Plan(s) Located AtEnter the location of the approved Site Safety Plan(s).
6Incident Action Plan (the items checked below are included in this Incident Action Plan):ICS 203ICS 204ICS 205ICS 205AICS 206ICS 207ICS 208Map/ChartWeather Forecast/ Tides/CurrentsOther Attachments:Check appropriate forms and list other relevant documents that are included in the IAP.ICS 203 – Organization Assignment ListICS 204 – Assignment ListICS 205 – Incident Radio Communications PlanICS 205A – Communications ListICS 206 – Medical PlanICS 207 – Incident Organization ChartICS 208 – Safety Message/Plan
7Prepared byNamePosition/TitleSignatureEnter the name, ICS position, and signature of the person preparing the form. Enter date (month/day/year) and time prepared (24-hour clock).
8Approved by Incident CommanderNameSignatureDate/TimeIn the case of a Unified Command, one IC may approve the ICS 202. If additional IC signatures are used, attach a blank page.

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Discuss any benefits of diversification achieved through creation of the portfolio.

In 900 to 1,000 words in APA manuscript format please complete the below.

Assume you are considering a portfolio containing two assets, L and M. Asset L will represent 40% of the dollar value of the portfolio, and asset M will account for the other 60%. The projected returns over the next six years, 2018–2023, for each of these assets are summarized in the following table.

 Projected Return (%)
YearAsset LAsset M
201814%20%
201914%18%
202016%16%
202117%14%
202217%12%
202319%10%

1. Use an Excel spreadsheet to calculate the projected portfolio return, rp, for each of the six years.

2. Use an Excel spreadsheet to calculate the average portfolio return, rp, over the six-year period.

3. Use an Excel spreadsheet to calculate the standard deviation of expected portfolio returns, sp, over the six-year period.

4. How would you characterize the correlation of returns of the assets L and M?

5. Discuss any benefits of diversification achieved through creation of the portfolio.

Copy and paste the results into an APA formatted Word document.  Please remember to submit your Excel spreadsheet along with the Word document so the instructor can check your work.  Single numerical answers will NOT be accepted.  The writing assignment will demonstrate writing across the curriculum responding to the topic selected in a 900 to 1,000 words paper.

Please add citations and references.

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