Research and summarize senior management’s role in successful quality improvement programs. Be sure to use real, researched examples to demonstrate your points. The Baldrige Award site list of recipients could be a good resource for examples.
*In general, identify senior management’s specific role in these large-scale strategic quality programs. Cheerleader? Role model? Decision maker? Resource provider? What else?
*Why must firms adopt the identified roles? What is the risk of not using the roles?
*Indicate how senior and middle management should derive the metrics to use to monitor and communicate performance?

The Role of Leadership

In every organization, mvast-scale strategic quality improvement programs are intended to help the company move towards better efficiency in meeting set objectives and goals. This is accomplished through the primary roles that top management assumes. They serve as role models, first accepting the need to improve quality within the company by the focus on quality, growth, and the needs of customers, among other things (CCCK 2016). Then, they take the crucial decision to implement the improvement plans in strategic areas of the organization. Companies must take on the specified functions to ensure the achievement of their strategic objectives. When it comes to executing the mentioned quality improvement plans typically, management executes the tasks efficiently, since this is also a part of the strategy for the improvement of quality.

The company must assume the roles associated with the strategic quality improvement so that the decision-making process flows from the top management to the other employees of the organization. This is why top management needs to play a central responsibility for the entire process. In addition to acting as leaders, they should be able to assist in the entire process as well as provide the required assistance. In the absence of these roles, the company is at risk of not being able to meet its goals or falling behind its competition. In today’s constantly evolving business environment, it’s vital to constantly improve the quality of operations of business organizations. In this regard failing to take on the tasks identified can negatively impact both its internal and external business environment.

Section 1: Leadership and Collaboration Experience

Briefly describe an instance where you were required to lead and motivate a team of professionals to collaborate. It does not need to be in a healthcare setting. If you have not led a team of professionals before, use a different example.

Next, analyze your approach to the challenge using specific examples. It is not important whether or not your efforts were successful. What is important is the approach you take to appraising your leadership and collaboration decisions and actions.

Section 2: Ethics Experience

Briefly describe an ethical dilemma that that demonstrates your application of ethical principles in the health care setting. Next, analyze your response or actions (even if there were none) to the event against one of the reference points below. Were your inactions or choices supported by the chosen framework?

Self-Evaluation of Leadership, Collaboration, and Ethical Experiences

Leaders are accountable to inspire the entire team to cooperate and to build trust with the team members. Trust is essential for a team to be successful as it assures members of safety. Collaboration, however, can help in solving problems. So, the first part of this article will discuss collaboration and leadership, whereas the second section will focus on ethics and its importance of it.

Section 1 Introduction to Leadership and Collaboration Experience

After I completed my master’s degree in Medical Laboratory Science, I began working in Bio-Reference Laboratories, as a project manager for the Florida branch. When the new project was initiated I was in charge of a team of ten individuals. The project was about gathering, evaluating, and reporting the results of diagnostic tests. The goal was to meet the specific requirements of healthcare providers, patients as well as institutions by providing reliable efficient, effective, and modern diagnostic tests. As a project manager, I was responsible for organizing planning, coordinating, and supervising the execution of the specific project. It was, therefore, crucial to highlight the various procedures employed, as well as the requirements of the project, were relayed in the direction of our team.

Least One Academically Credible

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Conduct Brief Research Following

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Strategic Communication: Culture and Intercultural Communication, Diversity

Culture is the accumulation of beliefs, values as well as roles, knowledge, and values that people acquire over time. Public relations are about communicating between an organization with the general public and keeping the image of the organization positive. Due to the increasing globalization of their activities, the organizations could reach numerous people of different backgrounds, which makes the requirement for intermediation between cultures vital. Thus, the field of public relations needs to create a variety of communication methods. The conventional Westernized culture does not work for everyone as the world is becoming more culturally diverse. Because Australia is a multicultural country and people, the field of public relations will be similarly as diverse. A review of the communications in the region illustrates that Australia offers a lot to help build cross-cultural awareness and diversity.

The development and growth of technology have allowed companies to operate within a global setting constantly and efficiently. Thus, having a thorough comprehension of both global and local behavior has become a crucial instrument. Intermediation between cultures connects people of different cultures to an overall society and economy (Churchill and Smyth, 2020). The effectiveness of cultural intermediation is dependent on the cultural and social positions of different groups in communicating with a global group. Thus, working in a global context requires understanding the cultural diversity of each target audience (Gregory 2020). Understanding the multicultural community can help you interact with other communities by understanding their perspective on culture and the potential reactions to certain concepts.